Donald Jobs

(+86) 138-0013-8000

service@qiaobutang.com

Client Relations | Office Operations | Business Administration

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Performance driven client administrative professional with one year of successful years facilitating support services and working in fast-paced office operations.

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Strong organizational and communication skills with the ability to concurrently direct multiple business activities.

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Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction.

Education

Florida Community College at Jacksonville

 Jacksonville, FL

Diploma of College

2013

Experience

Palm Chrysler Subaru

Richmond, VA

Cashier/Receptionist

1/2013 - Present

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Maintained daily direct and indirect client relations operations including acting as point of contact when customers call in, providing company information to customers and directing customer appropriately based on their needs.

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Established payment for warranty repair work by coordinating all paperwork for submission. 

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Verified daily cash records were accurate and complete and conducted necessary postings to Accounts Payable. 

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Assembled paperwork for dealer rental program and completed follow through of customer agreement. Performed office administrative duties as need to enhance the cohesiveness of the office.

Department of Labor

Jacksonville, FL

Computer Operator

2/2012 - 1/2013

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Responded to on-call requests for technical assistance. Monitored and resolved operating and error messages of users throughout the department.

Florida Community College

Jacksonville, FL

Lab Assistant

2/2011 - 2/2012

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Acted as computer lab contact for student technical issues.

Law Offices of DeCarlis & Sawyer 

Richmond, VA

Part-Time Receptionist

4/2010 - 2/2011

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Prepared legal papers and correspondence, including motions and subpoenas utilizing legal terminology, procedures and documents.

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Assisted new and established clients by scheduling appointments and providing requested information. Maintained office supply inventory through effective planning and forecasting.

Relevant Skills

Typing to 60 WPM

Computer literate - MS Office Suite

Basic bookkeeping

Customer service

Office machines

Multi-tasking

Activities

Youth Soccer Coach and ISA Certified Referee, 2011 - Present. 

Senior Member, FCC Alumni Association

Leader of Troop #321, Girl Scouts of America.